June 4th, 2008

Captain Jack: bitch please (mrsinfuture)

Dear Chase

Dear Chase Customer Service:

Please to not be talking down to your callers, okay? When I say I need to close my credit card, I need to close my credit card. I understand you're probably trained on customer retention, but how many times must I repeat 'I need to close it' before you stop with the shpiel? Kthxbi.

No love,